Yes, once your order is dispatched, you will receive tracking information via email. You can use this information to track the status of your delivery.
We offer a 48-hour tracked delivery service across the UK, on orders placed before 1 PM are dispatched the next day as we make them to order. You will receive tracking information once your order is dispatched.
You can return products within 30 days of receipt for a refund or replacement, provided the items are in 'as new' condition and in their original packaging. For incorrect or damaged items, we cover the return shipping costs. For unwanted items, you are responsible for the return shipping costs.
Refunds are processed within 48 hours of receiving the returned items. The items must be in 'as new' condition and in their original packaging. We cover return shipping costs for incorrect or damaged items, while customers are responsible for returns of unwanted items.
If your order arrives damaged, please contact our customer support team within 48 hours of receiving the item. We will arrange for a replacement or refund and cover the return shipping costs for the damaged item.
Currently, we only offer shipping within the UK. We are working on expanding our shipping options to include international destinations in the future.
